ION Monitored Backup Software FAQ - Frequently Asked Questions

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Frequently Asked Questions

Expand Does Universe Point store my data?

Does Universe Point store my data?

Expand How does the ION Monitoring Service work?

How does the ION Monitoring Service work?

Expand What is the purpose of Monitoring?

What is the purpose of Monitoring?

Expand What are Phone Notifications?

What are Phone Notifications?

Expand Does Universe Point sell ION directly?

Does Universe Point sell ION directly?

Expand Does Universe Point have access to my files?

Does Universe Point have access to my files?

Expand Does ION back up open files?

Does ION back up open files?

Expand What is the Partner Web Dashboard?

What is the Partner Web Dashboard?

Expand Is my data secure when I back up?

Is my data secure when I back up?

Expand Can ION back up SQL Server while SQL Server is online?

Can ION back up SQL Server while SQL Server is online?

Expand How are my files stored?

How are my files stored?

Expand What is the difference between incremental and differential backups?

What is the difference between incremental and differential backups?

Expand Do I have to mess with my firewall for transfers?

Do I have to mess with my firewall for transfers?

Expand What platforms is ION compatible with?

What platforms is ION compatible with?

Expand How can I become a Universe Point Partner / Reseller?

How can I become a Universe Point Partner / Reseller?

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